We count what can be checked
Every figure in the interface unfolds down to the source event: a receipt, an invoice, a clock-in. If a number cannot be opened up, we do not display it.
We are the preparation, not the presentation
Coperto / CompanyCoperto Technologies
A guest never notices the place setting — yet the evening does not begin without it. Coperto handles exactly that invisible part: laying out operations before the first person walks in.
Four we do not move
Shift first, model second
A rollout starts with two shifts spent on the floor beside the team. We never design automation from a process description — only from how it actually runs on a Friday night.
A refusal is cheaper than a rebuild
If the first conversation shows the layer will not pay off here, we say so on the spot. A project that should never have started costs more than an empty quarter.
A site’s data stays with the site
We never blend one client’s history into another’s model, and we never sell aggregates onward. Full export on request, machine-readable, within a day.
Who answers for it
A small team where every direction has a name and a face. No project runs without direct contact with the person accountable for it.
- Alexey KorolevFounderOwns the product frame and decides which sites we take on and which we decline. Every first client conversation goes through him.
- MichaelHead of HRRuns hiring and onboarding, from the first application to the end of probation. Every test assignment and offer passes through him.
- Renata HovsepyanHead of RolloutsWalks a site from the first shift on the floor to the third step. When a rollout stalls, she is the one who shows up.
- Timur SaakyanLead ML EngineerDemand forecasting and anomaly detection. Keeps the model from inventing things on a site’s thin history.
- Olga DementievaProduct DesignInterfaces meant to be read one-handed in a noisy room. Anything that takes longer than two seconds to grasp gets redone.
How we got here
- 2021
The first 86 list
A script for a single lounge: it gathered mix stock and posted the 86 list into the shift chat. It saved the lead forty minutes a day — that was the beginning.
- 2022
From script to loop
We built the first shared loop across four sites of one chain. It became clear the value is not in a module but in modules sharing one model of the site.
- 2024
Beyond restaurants
The first non-restaurant sites: a poker club and a hotel group. A tournament schedule and a room grid turned out to be the same problem as floor seating.
- 2026
Coperto
We changed the name to match a wider niche: not restaurants alone but all of hospitality. We work as a studio, project by project: six directions, assembled per site.
What we took off sites last week
Aggregate figures across the sites we support: what the loop took off the shift while managers ran the room.
| Parameter | Reading | Note |
|---|---|---|
| decisions taken | 41 280 | orders, 86 lists, booking reshuffles |
| hours handed back | 2 940 | to managers and shift leads |
| median response | 0,9 с | from a POS event to the layer reacting |
| sites on the loop | 318 | across seven countries, franchisees included |
Tell us what hurts on your floor right now
The first conversation takes twenty minutes and no slide deck. We need to know which routine eats your shift. Then we will say plainly whether we help here or not.